Privacy Policy

Kwala Network ("Kwala", "Company", "we", "our", or "us") operates Kwala, a high-performance EVM (Ethereum Virtual Machine) development platform providing serverless blockchain workflows, smart wallet integration, and cross-chain development tools, accessible at kwala.network and app.kwala.network (collectively, the "Platform"). We are committed to the responsible handling, use, and protection of Personal Information in accordance with applicable data protection laws.

This Privacy Policy ("Policy") sets out the basis on which any Personal Information we collect from you, or that you provide to us, will be processed, used, and disclosed by us. This Policy applies to all users of the Platform, including participants in the Kwala Bounty Program. By accessing or using the Platform, you acknowledge that you have read this Policy and understand how Kwala collects, uses, discloses, stores, and deletes Personal Information as described below.

1. Definitions and Key Terms

To ensure clarity and consistency throughout this Policy, the following terms shall have the meanings ascribed to them below:

Bounty Program

The optional Kwala Bounty Program through which eligible participants may receive rewards. Participation requires authentication via Google Single Sign-On and is distinct from general Platform usage.

Cookie

A small data file generated by a website and stored on your web browser or device. Cookies are used to identify your browser, provide functionality, store preferences, and facilitate authentication.

Device

Any internet-connected device, including a personal computer, laptop, tablet, smartphone, or any other device capable of accessing the Platform.

KALP Blockchain

The proprietary blockchain network operated by Kwala on which workflow configuration data, execution logs, and wallet address mappings are stored. Data recorded on the KALP Blockchain is publicly accessible, permanent, and immutable by nature.

Personal Information / Personal Data

Information that relates to an identified or identifiable individual, including, where applicable, email address, wallet address, workflow configuration data linked to a wallet address, and execution log data linked to a wallet address.

Processing

Any operation or set of operations performed on Personal Information, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, dissemination, restriction, erasure, or destruction.

Service(s)

The products, features, and functionalities made available to users through the Platform, including serverless blockchain workflow creation and execution, smart wallet integration, and cross-chain development tools.

Smart Wallet

An ERC-4337 compliant programmable wallet that enables automated, conditional transaction execution on supported EVM-compatible blockchain networks.

Sub-processor

A third-party service provider engaged by Kwala to process Personal Information on Kwala's behalf in connection with the provision of the Services.

2. Information We Collect

We collect Personal Information directly from you when you interact with the Platform, automatically when you access the Platform, and through third-party tools integrated into the Platform.

2.1 Account and Identity Data

Wallet Address: Your Ethereum and EVM-compatible blockchain wallet address is collected when you connect to the Platform. The wallet address serves as the primary identifier for all users of the Platform. We will never request your private keys or wallet seed phrase under any circumstances.

Bounty Program Account Data: If you elect to participate in the optional Kwala Bounty Program, you may authenticate using Google Single Sign-On ("SSO"). Upon authentication via Google SSO, we receive your email address from Google solely for the purposes of administering your participation in the Bounty Program. Your email address is mapped to your wallet address within our internal systems. No password is collected or stored by Kwala.

2.2 Support and Communication Data

If you contact us through the support chat facility on the Platform, we collect your name, email address and contact number for the purpose of responding to your inquiry. Support and communication data is retained for a period of ninety (90) days from the date of collection, following which it is deleted or anonymised.

2.3 Workflow and Execution Data

Workflow Configuration Data: Workflow definitions, trigger configurations, event listener settings, and API endpoint configurations created by you on the Platform are stored as YAML files on the KALP Blockchain and mapped to your wallet address. Workflow configuration data stored on the KALP Blockchain is publicly accessible, permanent, and immutable by nature.

Execution Log Data: Each time a workflow executes, Kwala records an execution log on the KALP Blockchain comprising the following data points: workflow name; wallet address; action identifier; timestamp (GMT); time taken to execute; gas consumed; chain identifier; error details (where applicable); and execution result.

3. Purpose and Use of Personal Information

We process Personal Information collected through the Platform for the following purposes:

• To enable you to create, configure, and execute serverless blockchain workflows, manage Smart Wallets, and interact with EVM-compatible blockchain networks
• To evaluate your application for and administer your participation in the Kwala Bounty Program
• To respond to your support inquiries and provide technical assistance
• To communicate with you through the support chat, Discord, or the Platform
• To monitor platform performance, diagnose technical issues, and improve the quality of the Services
• To detect, investigate, and prevent fraudulent transactions, unauthorised access, and other unlawful conduct
• To comply with applicable legal and regulatory requirements
• To manage our business operations generally

4. Security and Data Protection

4.1 Security Measures

We implement comprehensive technical, physical, and organisational safeguards to protect your Personal Information against unauthorised access, disclosure, alteration, loss, and destruction. These measures include:

• Encryption of data at rest and in transit, including encoding of ABI and action payloads
• A stateless, self-custodial architecture with zero storage of user private keys or signing material
• AWS-KMS and HSM infrastructure for administrative key management only
• Comprehensive audit logging of system activity

4.2 Limitations

While we implement the safeguards described in this Policy, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your Personal Information. In the event of a data security breach that is likely to result in a risk to your rights and interests, we will notify you and, where required, the relevant regulatory authority, in accordance with applicable law and without undue delay.

5. Your Rights

5.1 Rights Available to Users

Subject to applicable law, you have the following rights in relation to your Personal Information:

Right of Access: You may request access to the Personal Information we hold about you, together with information regarding the purposes for which it is processed, the categories of data processed, and the recipients to whom it has been disclosed.

Right to Correction: You may request rectification of any inaccurate or incomplete Personal Information we hold about you.

Right to Deletion: You may request deletion of your Personal Information. Please note that Personal Information stored on the KALP Blockchain is permanent and immutable by nature and cannot be deleted by Kwala or by you. Deletion requests will be fulfilled in respect of off-chain Personal Information only.

Right to Opt-Out of Marketing: You may opt out of marketing communications at any time by contacting us at privacy@kwala.network.

5.2 Exercising Your Rights

To exercise any of the rights described above, please submit a written request to privacy@kwala.network. We will respond to your request within thirty (30) days of receipt, or within any shorter period required by applicable law in your jurisdiction.

6. How to Contact Us

Should you have any questions, concerns, complaints, or requests regarding this Policy or our data practices, please contact us at:

We will review privacy-related queries and complaints submitted to privacy@kwala.network and respond to rights requests within the timeframe stated in Section 5.2.

For the complete Privacy Policy including all sections, please refer to the full document or contact our privacy team.